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SMS Terms and Conditions

SkinLab Napa Valley

Effective Date: 8/25/2026

SMS Terms & Conditions

By opting in to receive SMS messages from SkinLab Napa Valley via our website, online booking forms, in-person intake forms, or lead forms (e.g., Facebook/Instagram), you consent to receive text messages related to appointment confirmations/reminders, treatment follow-ups, promotional offers, educational skincare content, and customer support. Consent is not a condition of purchase.

Message Frequency: Varies based on your interactions with us (e.g., appointment messages as needed; promotional messages approximately 1–4 per week).

Message & Data Rates: May apply depending on your mobile carrier and plan. SkinLab Napa Valley is not responsible for carrier charges. Carriers are not liable for delayed or undelivered messages.

Opt-Out: Reply STOP at any time to unsubscribe; you’ll receive a one-time confirmation and no further messages unless you opt back in.

Help: Reply HELP, email [email protected], or call 707-967-0800.

Eligibility: You must be 18+ or have parental/guardian consent to use this service.

Privacy: Your information is used solely to provide and improve our services and is handled per our Privacy Policy: skinlabnapavalley.co/privacypolicy. We do not sell or share your mobile information with third parties or affiliates for marketing or promotional purposes. No mobile opt-in data will be shared with third parties.

  1. Program Description

By opting in to receive SMS communications from Golden State Dermatology LLC DBA SkinLab Napa Valley (“we,” “us,” or “our”), you agree to receive text messages related to your interaction with our med spa services.

These messages may include:

  • Appointment confirmations and reminders
  • Follow-up messages related to treatments or consultations
  • Promotional offers, specials, and events
  • Educational content related to skincare and treatments
  • Customer support responses
  1. Opt-In Consent

By providing your phone number and opting in through our website, forms, or other channels, you expressly consent to receive SMS messages from SkinLab Napa Valley.

Opt-in may occur via:

  • Website forms at: skinlabnapavalley.co
  • Online booking forms
  • In-person intake forms
  • Lead forms on platforms such as Facebook or Instagram

Consent is not a condition of purchase.

  1. Message Frequency

Message frequency may vary based on your interactions with us.

Typical frequency:

  • Appointment-related messages: as needed
  • Promotional messages: approximately 1-4 messages per offer
  1. Message & Data Rates

Message and data rates may apply based on your mobile carrier and plan. SkinLab Napa Valley is not responsible for any charges incurred.

  1. Opt-Out Instructions

You can opt out of SMS communications at any time.

To unsubscribe:

  • Reply STOP to any message

After opting out, you will receive a confirmation message, and no further messages will be sent unless you opt back in.

  1. Help & Support

For assistance:

  • Reply HELP to any message
  • Email: [email protected]
  • Phone: 707-967-0800
  • Website: skinlabnapavalley.co/
  1. Privacy

We respect your privacy and are committed to protecting your information.

Your information will be used in accordance with our Privacy Policy:
 👉 skinlabnapavalley.co/privacy-policy

We do not sell or share your personal information with third parties for marketing purposes.

  1. Data Collection & Use

We may collect:

  • Name
  • Phone number
  • Appointment details
  • Communication preferences

This information is used to:

  • Provide services
  • Send relevant updates
  • Improve customer experience
  1. Carriers Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

  1. Eligibility

By using this service, you confirm that:

  • You are at least 18 years old, or
  • You have consent from a parent or legal guardian
  1. Changes to Terms

We may update these Terms & Conditions at any time. Updates will be posted at:
skinlabnapavalley.co/termsandconditions

  1. Contact Information

SkinLab Napa Valley
1126 Adams Street, Suite B, Saint Helena, CA 94574
 Phone: 707-967-0800
 Email: [email protected]
 Website: skinlabnapavalley.co

SMS Terms & Conditions

By opting in to receive SMS messages from SkinLab Napa Valley via our website, online booking forms, in-person intake forms, or lead forms (e.g., Facebook/Instagram), you consent to receive text messages related to appointment confirmations/reminders, treatment follow-ups, promotional offers, educational skincare content, and customer support. Consent is not a condition of purchase.

Message Frequency: Varies based on your interactions with us (e.g., appointment messages as needed; promotional messages approximately 1–4 per week).

Message & Data Rates: May apply depending on your mobile carrier and plan. SkinLab Napa Valley is not responsible for carrier charges. Carriers are not liable for delayed or undelivered messages.

Opt-Out: Reply STOP at any time to unsubscribe; you’ll receive a one-time confirmation and no further messages unless you opt back in.

Help: Reply HELP, email [email protected], or call 707-967-0800.

Eligibility: You must be 18+ or have parental/guardian consent to use this service.

Privacy: Your information is used solely to provide and improve our services and is handled per our Privacy Policy: skinlabnapavalley.co/privacypolicy. We do not sell or share your mobile information with third parties or affiliates for marketing or promotional purposes. No mobile opt-in data will be shared with third parties.

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